This Privacy Policy describes how Asian Cambo Holdings Limited, a company registered in Hong Kong with its registered office at Rm A 7/F CHINACHEM PLZ PH 2, 135 DES VOEUX RD C, Hong Kong (HK), collects, uses, shares and protects personal information. The services described across this website are developed and operated by the developer AsianCambo on behalf of the company, and this policy applies to everyone who visits our pages, contacts our team or uses our trade and holdings services.
We take your privacy seriously. We treat your information with care and we will never sell your personal data to anyone. This document explains exactly what we collect and why, in plain language that is easy to follow. If you have any question that is not answered here, please write to us at contact@asiancambo.autos.
This Privacy Policy sets out the basis on which Asian Cambo Holdings Limited processes personal information. Personal information means any data that relates to an identifiable natural person, such as a name, an email address, a telephone number or a company contact who can be identified from the details we hold. The scope of this policy covers all visitors to the website at asiancambo.autos, all people who enquire about our cross border trade, sourcing, manufacturing, agricultural export, regulatory and documentation services, and all individuals who act as contacts for the organisations we work with.
We operate in multiple legal environments, including Hong Kong and the countries of Southeast Asia where we do business. Where a local law gives you data protection rights that are stronger than those described here, we will honour the stronger set of rights in respect of the users or clients that the law protects. This policy reads as one document that stays consistent regardless of the region you are in, and it is always written so that your trust in us is never taken for granted.
We collect only the information that we genuinely need to run our business and to serve you well. The categories of personal information we may collect are described below.
Identity details. This includes your full name, job title, company name and role within a client or partner organisation. We collect this so that we can address you correctly and know who we are dealing with across a long relationship.
Contact details. This includes a business email address, a postal address and a work telephone number. These let us respond to your questions, send required documents and keep you updated on the progress of your shipments, samples or projects.
Professional details. This includes the industry you work in, your interest in certain goods or markets, and the services you ask us to explore. This helps our team prepare relevant proposals and route your enquiry to the right specialist.
Business transaction data. Where we actually provide trade facilitation or other services, we may record details of the transactions themselves, including product specifications, volumes, ports, shipment references and invoices. Much of this is commercial rather than personal data, but where a personal detail appears within it we will treat that detail with the same care as all other personal information.
Technical data. This includes approximate location data, browser type, device type, pages you visit, referring pages and the time of your visit. We gather technical data in an aggregated form so that we can understand how our website is used and keep it running smoothly. We collect the minimum that is necessary to run the site well.
We collect personal information through a small number of clear and predictable routes, always with your knowledge.
Directly from you. When you fill in the contact form on our website, send us an email, telephone our team or write to our Hong Kong office, you provide personal details to us directly. This is the most common way we come to hold your information, and it only happens because you choose to get in touch.
From the device you use. When you visit asiancambo.autos, our hosting and analytics tools automatically record some technical data as described above. This happens in the background and does not involve you typing in anything.
From business partners. Sometimes a client, an association or a mutual contact introduces you to us and shares your professional contact details so that we can pursue a legitimate business opportunity. We assume that anyone who passes us your details has the right to do so, and we treat the data exactly as though you had given it to us yourself.
We use personal information for these clearly defined purposes, and we do not use it for anything that would surprise the person it belongs to.
To respond to your enquiries. If you write to us with a question about sourcing, trade, investment or any other service, we use your contact details to answer you and to follow up so that useful work can begin.
To provide and improve our services. We coordinate shipments, samples and documentation, and to do that we need to share updates with you about your own order or project. Every use of your data here supports the service you have asked for.
To manage our relationship. This includes sending project updates, checking that agreements are on track, and handling invoices, statements and payment records related to the work we do together.
To keep our website and services secure. We monitor technical data and logs so that we can detect unusual activity, prevent abuse and keep both your data and the platform itself protected.
To send occasional professional updates. We may, where we have a proper basis to do so, send a short professional update about market conditions, new services or important regulatory changes. You can ask us to stop sending these at any time and we will honour that request without delay.
We rely on a small number of legal bases when we process personal information, and each use of your data can be tied back to one of them.
The contract you have with us. Where we are delivering a service under an agreement, we need certain details to perform that agreement, such as shipping instructions, delivery points and contact numbers. This is the most secure and common basis for our processing.
Our legitimate interests. We have a genuine interest in running a professional trade and holdings business, answering inquiries, keeping records and protecting our clients. We balance this interest against your rights and always act in a way that is fair and proportionate. Where our legitimate interest is the basis, we make sure it does not override your fundamental rights.
Legal and regulatory obligations. As a Hong Kong company active in international trade, we must keep certain records, respond to lawful requests and comply with trade, customs and tax rules. Sometimes the law requires us to retain or share information, and where it does we will do so.
Your consent. Where we rely on consent, for example for a particular marketing update or for a cookie that requires consent, we will ask for it clearly and separately, and you can withdraw it at any time with the same ease with which you gave it.
We do not sell personal information, and we do not share it broadly. We disclose personal data only in the specific situations listed here, and always to the minimum extent needed.
Service providers. We share data with limited, vetted service providers that help us run the business, such as email hosting providers, website hosting platforms, messaging tools and secure storage services. These providers act on our instructions and cannot use your data for their own purposes.
Shipping and logistics partners. To move goods for you, we must share relevant routing, delivery and contact details with freight forwarders, carriers, customs agents and port handlers. We share only what each partner needs to complete their leg of the journey.
Business and sourcing partners. Where you ask us to arrange manufacturing, sourcing or inspection with a partner in the region, we share commercial details needed to carry out that work, including your company name and the specifications of your order.
Legal authorities. We will disclose personal information where we are required to do so by law, by a court, by a regulator, or where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others.
Asian Cambo Holdings Limited is based in Hong Kong and its work naturally spans Hong Kong, Cambodia, Vietnam, other parts of Southeast Asia and the wider world. This means personal data may be accessed or stored in a number of countries as part of normal trade activity.
Where we transfer personal data across borders, we make sure there is an appropriate level of protection. We apply contractual safeguards, we rely on recognised adequacy arrangements where they apply, and we always limit what is transferred to what is genuinely needed for the service. We never move more data than necessary and we never move data just to avoid a rule. If you would like specific information about the safeguards that apply to a particular transfer, please contact us and we will explain clearly.
Our website is designed to be simple and light. We use a small number of cookies and similar technologies to help the site function and to understand how visitors use it, so that we can keep it fast, reliable and easy to navigate.
Strictly necessary cookies are used to keep the site working, for example to remember that you have completed a form step or to keep the page stable as you move between sections. Functional settings may be remembered so you do not have to reset them on every visit. We keep the amount of tracking to a minimum and we never use cookies to build intrusive profiles of you.
If a cookie requires your consent under the law that applies to you, we will not drop it until you have agreed. You can always manage cookies through your browser settings, and you can ask us for more detail on exactly which cookies our site uses whenever you like.
We protect personal information with sensible and proportionate security measures. Access to your data is limited to people who need it for legitimate business reasons, and every person who works with us is expected to treat data with the same care we expect for our own information.
We use encryption in transit to protect data travelling between you and our services, we keep storage within reputable providers with strong security, and we apply access controls so that only authorised team members can view sensitive details. We also review our security practices regularly and require the same standard from the service providers we share data with. No system is completely immune to attack, but we work hard to keep the risk low and to respond quickly and honestly if a breach ever occurs.
We keep personal information only for as long as it is genuinely needed. The length of time we hold data depends on the purpose: an enquiry note may only be kept for a few months, while records linked to an active service or a legal requirement may be kept longer in line with the law.
Enquiry and marketing correspondence is held while a conversation is open and for a short period afterwards, so that we can follow up and answer follow up questions.
Transactional and contractual records are kept for the term of any agreement plus any period required by accounting, tax and trade regulations, typically several years as set by law.
Security and technical logs are kept only as long as needed to keep the system safe, usually a matter of months. When data is no longer needed, we delete it securely or anonymise it so that it can no longer be linked to you.
Depending on where you live, the law gives you certain rights over your personal information, which we are happy to honour. The main rights are these.
Access. You can ask us to confirm what personal data we hold about you and to give you a copy of it.
Correction. You can ask us to fix any personal data that is inaccurate or incomplete.
Deletion. You can ask us to delete personal data where there is no longer a lawful need to keep it.
Restriction. You can ask us to pause the processing of your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
Objection. You can object to processing that we have based on our legitimate interests, and we will stop unless we can show a compelling legitimate reason to continue.
Portability. Where it is technically possible, you can ask to receive your data in a structured and machine readable form.
To exercise any of these rights, please write to contact@asiancambo.autos. We will respond promptly and, in most cases, well within the time limits the law allows. We may need to verify your identity before acting, and we will never charge a fee for a routine request.
Our services are designed for businesses and professionals engaged in trade, sourcing, manufacturing and investment. They are not intended for children, and we do not knowingly collect personal information from anyone under the age of thirteen.
If you believe that a child has provided personal information to us without the consent of a parent or guardian, please tell us immediately at contact@asiancambo.autos. If we confirm that we hold data from a child, we will take reasonable steps to remove that information from our records without delay, unless we are required by law to keep it.
Our website may contain links to websites, documents or services operated by third parties, such as ports, customs authorities, carriers, regulators or business partners. These links are provided for your convenience only.
We do not control those third party sites and this Privacy Policy does not apply to them. When you leave our site and visit another site, that site has its own privacy practices and its own responsibilities towards you. We encourage you to read the privacy policy of any third party website before you share personal information with it. We accept no responsibility for the content or the data practices of those external sites.
In delivering our services we work with a limited network of trusted third party services and partners, including freight forwarders, customs brokers, inspection companies, certifying bodies, factories and logistics providers. These partners are essential to trade and we choose them carefully.
We share with each partner only the personal and commercial data that is necessary to perform the specific task at hand. Every partner is expected to protect the data they receive and to use it only for the purpose we specify. Our contracts with these partners include data protection commitments, and we review the arrangements regularly. If a partner changes its practices in a way that would affect your data, we will take reasonable steps to inform you where we hold a direct relationship with you.
From time to time, a company may merge with another firm, be acquired, or sell part of its operations, or be restructured in a way that is called a business transfer. If Asian Cambo Holdings Limited, or any line of its trade and holdings business, is involved in such a transfer, the personal information related to that business may be transferred to the successor entity as part of the deal.
Where this happens, we will ensure that the new owner honours this Privacy Policy with respect to the data they receive, and we will give you reasonable advance notice where we hold a direct relationship with you and the transfer will materially affect how your data is handled. If you do not want your data to pass to a successor in a way that goes beyond what this policy describes, you may ask us to delete your data before the transfer completes, subject to any legal obligations that genuinely require us to keep it.
The world of data protection changes, and so does the practice of international trade, which means this Privacy Policy may sometimes need to be updated. When we change this policy, we will revise the Last updated date at the top of the page and we will take reasonable steps to make the change visible to you.
If a change is significant and affects your rights in a meaningful way, we will give you clear and prior notice, for example by a prominent note on our website. Continued use of our website or services after a change takes effect will be treated as acceptance of the updated policy, except where law requires us to obtain your explicit consent for a particular new use.
Questions about this Privacy Policy, about the personal data we hold, or about any of your rights, are always welcome. The controller of your personal information under this policy is Asian Cambo Holdings Limited.
Registered and contact address: Rm A 7/F CHINACHEM PLZ PH 2, 135 DES VOEUX RD C, Hong Kong (HK).
Contact email: contact@asiancambo.autos
Contact telephone: +19152927006
We aim to respond to every legitimate request clearly and quickly. If you are not satisfied with how we have handled your data or your request, you may also have the right to raise your concern with your local data protection authority, and we will co-operate with any such authority fully.